AI-native LOS and LMS for short-term digital loans

The AI-native LOS.
Money in the bank in about ten minutes.

Sentinel prices every borrower, vision AI checks every selfie, and an ordinary loan runs from mobile number to payout with no human in the loop. Your team handles only the exceptions. RBI Digital Lending ready. Free to use.

The offer comes before the paperwork

Sentinel prices the borrower before a single document is fetched. Paid checks only for borrowers who said yes.

  • A few short screens, then your rules and Sentinel's AI make the credit decision and price the offer
  • Amount and tenure on a slider, with the exact repayment, fee and GST before accepting
  • DigiLocker, selfie and bank-statement checks run only after the borrower accepts
  • Sentinel re-prices the offer on real income and banking behaviour once statements arrive
Funnel throughput on LendPro journeys80%Measured on GoCredit journeys. Our own figure, not an audited industry benchmark.

Thirteen steps. About ten minutes. AI where it counts.

The mobile-first journey a borrower sees on a LendPro-powered lender's site. Steps where AI makes the call are marked. Tap a screen. Every screen is illustrative.

Steps 4–6 · Credit decision and offer. AI · Sentinel prices the offer Bureau consent on its own screen, then the bureau pull and your rules engine in one step. Sentinel prices the borrowers who pass. The borrower picks amount and tenure — 7, 15, 30 or 45 days — on a slider, and sees the exact repayment, fee and GST before accepting.

  • Resume on any device
  • Safe hand-offs to DigiLocker, AA, eSign and mandate pages
  • Plain declined, paused and under-review screens
  • Stuck-screen watchdog
  • One open loan per borrower
  • reCAPTCHA and OTP rate limits

The ordinary loan runs itself. Your team works the exceptions.

Your policy, not ours: your rules decide who qualifies, and Sentinel prices the borrowers who pass.

  • Ordinary loans go from sign-in to payout with no human in the loop
  • Referrals — AML hits, face-match doubts, employment questions — go to a review queue with maker-checker approval
  • A versioned rules engine you control: approve, reject or refer, and change policy without a code release
  • Every decision records the policy version that made it, in a complete, timestamped audit trail
Book a walkthrough
Audit trailApplication #LP-20481 · illustrative
  1. Signed inBorrower
    WhatsApp OTP · Borrower ID and Application ID issued
  2. ApprovedRules engine
    Policy v12 · bureau consent on recordWhy: Age, income and bureau history within policy
  3. Offer pricedSentinel
    ₹25,000 · 30-day bullet · risk band recorded
  4. KFS acknowledgedBorrower
    Consent text hash stored · payout account locked
  5. Agreement signedBorrower
    Aadhaar eSign · sealed copy stored
  6. Payout releasedSystem
    eNACH active · verified account · handed to LMS

An ordinary loan, sign-in to payout, with no human in the loop — and every step on the record.

Sentinel: the AI underwriter inside

Not a rules engine alone. Sentinel is LendPro's pricing layer — a model trained on 33M loan accounts and 1.5B repayment events. Nothing to integrate, nothing to configure on day one.

Decide
A PD for every amount

Not one flat ticket. Sentinel estimates the default probability at every amount and returns an affordable amount, a rate and a risk band for each borrower.

Reject, lend more, price down

Catch the defaulters your rules pass, approve the safe borrowers a cutoff turns away, and price your best borrowers down.

Observed risk, not assumed

Reads the month-by-month repayment sequence behind the score, and cash flow — not one bureau score and a checklist.

Explain & comply
Reasons behind every PD

Every decision comes with the reasons behind it, from a monotonic, explainable model your credit team can question.

Risk pricing RBI can follow

Every rate traces back to a default probability — the risk-pricing derivation the Fair Practices Code asks lenders to justify.

Every version tested

Each model version is tested before release and ships behind the same endpoint. Nothing changes on your side.

Monitor & learn
The live book, re-scored

Sentinel keeps scoring after disbursal and flags risk months earlier — while you can still act on it, not in the NPA report.

Fitted to your book

In your first month your repayments join the loop. Your curve is fitted to your book, then kept current.

Learns from every outcome

Every decision produces an outcome and every outcome becomes training data. A rules engine is as smart on day 300 as on day one.

See how Sentinel works →

Identity verified by source — and by vision AI

Every fact is checked on the server against a verified source, never trusted from the borrower's phone. Vision AI confirms a live person who matches the Aadhaar photo, and smart name matching handles initials and order. A check that could not run is recorded as “not run” and never declines a genuine borrower.

CheckWhat it provesIf it fails
PAN registry lookupThe PAN exists in income-tax records; name and date of birth come from the registry, not typedBorrower corrects the PAN, with limited attempts
PAN lockOnce confirmed, a PAN can never be swapped on that applicationSwap refused
AML / PEP / sanctionsThe borrower is not on sanctions or politically-exposed listsSent to manual review
Employment (EPFO)Employer and employment match what was declaredDecline or manual review, per your policy
DigiLocker AadhaarGovernment-issued identity: name, date of birth, address, photoThe journey cannot continue without it
Aadhaar vs declared detailsPAN, date of birth and name agree — smart Indian-name matching handles initials and orderMismatch declines or refers
Liveness selfieA real person is in front of the camera, not a photoRetry
Face matchThe selfie matches the Aadhaar photographManual review — never an automatic decline
Bank penny dropThe account exists and the holder's name matchesRe-enter the account
Re-use checksThe same PAN, Aadhaar or bank account is not reused across borrowersRefused or referred
CKYC lookupCentral KYC record checked at disbursalRecorded
  • Shadow mode to tune, strict mode to act
  • Aadhaar held masked
  • Attempt limits on PAN, DigiLocker and penny drop
  • Manual review desk with maker-checker

Self-healing journeys

If a vendor is down, the journey pauses safely and resumes exactly where it left off. A watchdog re-checks any stuck step and moves the borrower on.

  • Progress is saved on the server — switch phones or come back days later, and land on the same step
  • The borrower is told when to come back; if the bureau or pricing is down, their daily try is refunded
  • Every amount is calculated by one engine, in paise, so the offer, the KFS and the payout always match
  • Every step is idempotent — a double tap or a retry can never pay twice
A vendor outage never becomes a rejectionBy design“Vendor said no” and “vendor failed” are handled differently: a failure pauses the journey and refunds the attempt, it is never recorded as a decline.

Humans in the loop, where it counts

One console for credit, operations and compliance: the exceptions the system routes to your people, and full visibility of everything it does on its own. Named-operator sign-in, masked mobile numbers, every read of borrower data logged, and live settings that change without a release.

Origination boardEvery application by stage, with live counts
Journey trackerEach step, check and vendor response on one timeline
Manual reviewDecide referred cases with maker-checker approval
KYC exceptionsWork identity mismatches from DigiLocker and selfie
Stuck applicationsFind and re-drive applications waiting on a vendor
Credit policy & rulesEdit, version and activate rules; see which version decided
OffersReview offers issued, accepted and re-priced
Checks settingsTune identity checks live — soften, never bypass
KFS & agreement templatesEdit, preview and publish new versions
Consent registryEvery consent text version and when each borrower accepted it
Vendor spendDaily budgets and usage per vendor
AA bank mappingWhich banks are served through Account Aggregator
Sourcing & attributionConversion funnel from sign-in to disbursal, by source
Data requests (DSAR)Borrower data access and erasure requests
Sessions & auditWho looked at or changed what, and when
Coming soon

Let AI agents do the analysis

LendPro is coming to MCP. Connect Claude or any MCP-compatible agent to your lending book, and hand it the work.

  • Pull the funnel by source, offers by risk band, or vendor spend against budget
  • Ask why approvals dropped yesterday, and get the rule and policy version behind it
  • Have it draft a policy change — a person still approves it in the console
  • Built on the same controls as the console: borrower data masked, every read logged, maker-checker on anything that moves money or policy
Get early access
AI agent · LendPro over MCPComing soon · illustrative

Why did approvals drop yesterday?

Read · funnel, decisions, policy history

Approvals fell from 58% to 44% after policy v13 went live at 14:05. Most of the extra rejections came from the new income floor for self-employed borrowers.

Draft a fix for review.

Drafted policy v14, restoring the previous floor for self-employed borrowers. It is waiting for maker-checker approval in the console.

The agent proposes. A named person approves.

AI you can explain to the regulator

Built around the RBI Digital Lending Directions and the DPDP Act, with the reasons behind every Sentinel decision on record. Hosted in India.

RBI Digital Lending
KFS before the agreement

The full cost on one page, generated by the same engine as the offer, acknowledged before signing.

Consent per purpose

Each consent on its own screen, recorded with a server timestamp and a hash of the exact text.

Lender and grievance officer named

Shown to the borrower inside the app.

Cooling-off, with the exact amount

The borrower sees the window and exactly what to return.

DPDP Act & KYC
Consent ledger

Versioned consent text, and when each borrower accepted which version.

Retention clocks

Sensitive data expires on schedule.

Access and erasure requests

Handled from the console.

KYC Master Direction

Aadhaar via DigiLocker, PEP and sanctions screening, CKYC lookup.

Security
The server decides

The borrower app holds no authority — every decision and every amount comes from the server.

Encrypted at rest

Selfies, statements, credit files, agreements and bank details.

Nothing sensitive leaks

Vendor keys never reach the browser; logs carry no borrower personal data.

Payout to verified accounts only

Money goes only to the bank account the borrower verified.

Every rail an AI-native lender needs, already wired in

Each vendor sits behind a standard adapter, so adding or switching one never changes the journey. Every call has timeouts, safe retries, circuit breakers and a spend budget, and every vendor can run in mock mode for demos and testing.

Identity & KYCPAN registry · DigiLocker Aadhaar · Liveness selfie · Face match
Fraud & complianceAML / PEP / sanctions · EPFO employment · CKYC · Re-use checks
Bank dataPenny drop with name match · Account Aggregator statements
CreditCredit bureau · Sentinel pricing
Agreement & repaymentKey Fact Statement · Aadhaar eSign · eNACH mandate
Messaging & securityWhatsApp and SMS OTP · reCAPTCHA
LendPro AILOS · LMS · Sentinel
Identity & KYCPAN · DigiLocker · selfie
Fraud & AMLSanctions · PEP · EPFO
Bank dataPenny drop · AA
CreditBureau · Sentinel
Sign & repayeSign · eNACH
MessagingWhatsApp · SMS

An AI-native lending stack, live on your brand in a day

Bring the lending licence and the capital. LendPro brings the stack.

  • White-label: brand, colours and journey screens set per lender
  • Runs on AWS Mumbai behind a web application firewall — data stays in India
  • Every disbursed loan is handed to LendPro LMS automatically
  • Mock mode for every vendor, so you can demo and test before going live
Get LendPro — free
From connect to first disbursal<24hFor a regulated lender with its licence and capital in place.

LendPro AI is free

There is no licence fee.

  • The full LOS, with LendPro LMS for every disbursed loan
  • Sentinel's AI pricing on every offer
  • The operations console for your credit, operations and compliance teams
  • Pre-integrated KYC, bank, bureau, eSign and mandate partners
Licence fee₹0You bring the lending licence and the capital.

Put AI to work on your book.

Tell us about your licence and your product, or call the LendPro team directly.